PAYMENT OF UTILITY BILLS (TOWN WATER AND SEWER) PAYMENT
OPTIONS
Pay Online
Rossburn Municipality is set up to accept online payments
from Royal Bank and all Credit Unions. You
can pay utility bills online by logging in to your online bank account and adding
Rossburn Municipality as a "payee”. From a Credit Union account when you search "Rossburn”,
there are three different vendor names: Taxes, Utilities, and Account
Receivable. Be sure to select Utilities,
and you will be asked to enter your 10-digit utility account number. Payees from a Royal Bank Account only see one
vendor – Rossburn Municipality. Please
use your Utility Account Number as your payee account number. You can find your
utility account number in the top right corner of your utility bill. Only use the # of digits from your utility
account required for your account number. You may need to add or drop 0's at the
beginning or end. Payments made online are not instant and financial
institutions can take 2-4 business days to process. To avoid late payment
penalties due to this delay, we recommend you make online payments prior to the
due date, as penalties will be applied if the payment is not received by the
due date.
Pay by Mail
You can pay your utility bill by mail. Please make your cheque payable to the Rossburn
Municipality. Detach and include the
payment stub(s) from the top of your utility bill with your payment, as they
include the account numbers required to process your payment. Keep the bottom portion of the utility bill as
it contains your water consumption and meter reading numbers for your
records. Ensure that you allow
sufficient days for the postal service to deliver the mail as payment must be
received or at the office by the end of the month, not the post office date.
Mail the cheque or money order to:
Rossburn Municipality
43 Main Street N
P.O. Box 100
Rossburn, MB R0J 1V0
Pay in Person
Cash, cheque, and debit card (Interac) are accepted
at Rossburn Municipal Office at 43 Main Street N. Unfortunately, credit card payments
are not accepted. If paying by debit card, please ensure your daily limit
is sufficient to cover the transaction.
After Hours Deposit Box
A deposit box is available outside the main entrance of the
municipal office for receiving cheque payments during non-business hours. Please do not place cash into the deposit
box.
Electronic Fund Transfers
E-Transfer’s are accepted using
the email address municipaloffice@rossburn.ca. You must insert your account number in the
message/memo section with your e-transfer (your account number found in the top
right-hand corner of your utility bill) to ensure the payment is applied to the
correct account, also state the type of payment as utility (and not tax).
If the name of the person paying
is not the utility account holder, then please send an additional email to the same
address to inform on whose behalf you sent an e-transfer, provide the amount
sent, applicable account number(s) to apply the payment to and a phone contact
number.
Returned Payments
If you have paid by cheque and your bank returns your
payment for any reason, your account will be subject to a $40 service charge.
Late Payment Penalties
Unpaid utility charges are subject to penalty of 1.25% if
not paid in full by the end of the month the bill was due.
